Cancellation and Refund Policy

Last updated: July 18, 2025

1. Order Cancellations

Orders placed on Saravana Print System can be cancelled within 6 hours of placing the order, provided the production process has not yet started.

To request a cancellation, please contact us immediately at:

• Email: office.sapsy@gmail.com
• Phone: +91 90030 71050

2. Non-Cancellable Orders

Customized or personalized print jobs, once approved and moved to production, cannot be cancelled under any circumstances.

We strongly advise reviewing all artwork proofs and details carefully before final confirmation.

3. Refunds

Refunds are issued only in the following cases:

• Order is cancelled before production begins.
• Product delivered is defective or damaged.
• We are unable to fulfill the order due to unforeseen circumstances.

Once your refund is approved, the amount will be processed to your original payment method within 7–10 business days.

4. No Refunds for Design/Proofing Services

Charges for design work, setup, and proofing services are non-refundable after service has been delivered or started.

5. How to Request a Refund

To initiate a refund, please provide the following:

• Order number
• Reason for refund
• Photographs (if applicable, for damaged goods)

Send your request to office.sapsy@gmail.com. We will evaluate and respond within 2–3 business days.

6. Contact Us

If you have any questions about our Cancellation and Refund Policy, feel free to contact us:

• Email: office.sapsy@gmail.com
• Phone: +91 90030 71050
• Website: www.saravanaprintsystem.com